Morton’s Family Farm understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.mortonsfarm.co.uk and we will only collect and use personal data in the ways that are described here and in a way that is consistent with our obligations and your rights under law.
- Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
|“Account”||means an account required to access and/or use certain areas and features of OurSite;|
|“Cookie”||means a small text file placed on your computer or device by OurSite when you visit certain parts of Our Site and/or when you use certain features of OurSite. Details of the Cookies used by Site are set out in Part 14, below; and|
|“Cookie Law”||means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003;|
- Information About Us
Our Site is owned and operated by Morton’s Traditional Taste Ltd a Limited company registered in England under company number 03605148.
Registered address: Morton’s Traditional Taste Ltd, Hall Farm, Black Horse Road, Skeyton, Norwich, Norfolk, NR10 5DJ
VAT number: 7199 537 86.
Data Protection Officer:Rob Morton.
Email address: email@example.com
Telephone number: 01692 538067.
Postal address: Morton’s Traditional Taste Ltd, Hall Farm, Skeyton, Norwich, Norfolk, NR10 5DJ.
Email address: firstname.lastname@example.org
Telephone number:01692 538067.
Postal address: Morton’s Traditional Taste Ltd, Hall farm, Black Horse Road, Skeyton, Norwich, Norfolk, NR10 5DJ
- What Does This Policy Cover?
- What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
- What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to access the personal data wehold about you. Part 13 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
- The right to ask usto delete or otherwise dispose of any of your personal data that we use. Please contact us using the details in Part 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep usinformed as long as wehave that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in Part 15.
- What Data Do You Collect and How?
|Data Collected||How We Collect the Data|
|Identity Information including name, title, date of birth, gender||Via Our WordPress based Site, over the telephone or via email or social media interaction and marketing|
|Contact information including address, email address, telephone numbers||Via Our WordPress based Site, over the telephone or via email or social media interaction and marketing|
|Business information including business name, job title, profession, address, email address, telephone numbers||Via Our WordPress based Site, over the telephone or via email or social media interaction and marketing|
|Payment information including card details, bank account numbers, CVV codes||Via Our WordPress based Site, over the telephone, email, payment processing partners and servers, WooCommerce|
|Profile information including login details, purchase history||Via Our WordPress based Site, WooCommerce and servers|
|Technical information including IP address, browser type and version, country, operating system||Via Our WordPress based Site, WooCommerce and servers|
|Data from third parties||Social media platform and insights tools, WooCommerce.|
- How Do You Use My Personal Data?
Under the Data Protection Legislation, w emust always have a lawful basis for using personal data which comprises legitimate interests in securing sales, sending quotations and further information or communications, processing payments, re-marketing. Examples of how we use your personal data include (a) registering you on our website, (b) providing and managing your Account (if any), (c) providing and managing your access to our website, (d) personalising and improving your experience on our website, (e) administering Our Site and our business, (f) communicating with you, (g) Supplying our services and products to you, (h) managing payments for our services and products, (i) supplying you with information that you have opted in to receive such as newsletters (j) re-marketing via social media campaigns.
You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Third Parties whose content appears on our website may use third-party Cookies, as detailed below in Part 14. Please refer to Part 14 for more information on controlling cookies. Please note that we not control the activities of such third parties, nor the data that they collect and use themselves, and we advise you to check the privacy policies of any such third parties.
We will only use your personal data for the purpose(s) for which it was originally collected unless we reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If we do use your personal data in this way and you wish usto explain how the new purpose is compatible with the original, please contact us using the details in Part 15.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows usto do so.
In some circumstances, where permitted or required by law, we may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
- How Long Will You Keep My Personal Data?
We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected.
- How and Where Do You Store or Transfer My Personal Data?
We will store or transfer some of your personal data within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under the Data Protection Legislation, GDPR, and/or to equivalent standards by law.
We may store or transfer some or all of your personal data in countries that are not part of the EEA. These are known as “third countries” and may not have data protection laws that are as strong as those in the UK and/or the EEA. This means that we will take additional steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation as follows:
We use specific contracts with external third parties that are approved by the European Commission for the transfer of personal data to third countries. These contracts require the same levels of personal data protection that would apply under the Data Protection Legislation. More information is available from the European Commission.
Please contact us using the details below in Part 15 for further information about the particular data protection mechanisms used by us when transferring your personal data to a third country.
The security of your personal data is essential to usand to protect your data, wetake a number of important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality; and
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so.
- Do You Share My Personal Data?
Subject to part 9, we will not share any of your personal data with any third parties for any purposes, subject to the following exception[s].
If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. We may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
We may sometimes contract with the following third parties to supply certain services.
|Recipient||Activity Carried Out||Sector||Location|
|WooCommerce (Data Processor)||Payment processing, order processing||e-commerce||UK|
If any of your personal data is shared with a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations and the third party’s obligations under the law, as described above in Part 9.
- How Can I Control My Personal Data?
- In addition to your rights under the Data Protection Legislation, set out in Part 5, whenyou submit personal data via OurSite, we aim to give you strong controls on use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us which you may do by unsubscribing using the links provided in our emails and at the point of providing your details and by managing your Account).
- You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
- Can I Withhold Information?
You may access certain areas of our website without providing any personal data at all. However, to use all features and functions available on our website you may be required to submit or allow for the collection of certain data.
- How Can I Access My Personal Data?
If you want to know what personal data wehave about you, you can ask usfor details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We aim to respond to your subject access request within 14 calendar days and, in any case, no more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
By using our wesbite, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than us. Third-party Cookies are used on Our Site for analytics and SEO such as Google Analytics and Google Tag Manager. These Cookies are not integral to the functioning of Our Site and your use and experience of OurSite will not be impaired by refusing consent to them.
All Cookies used by and on our website Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop up screen requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of our website may not function fully or as intended.
Certain features of our website depend on Cookies to function. Cookie Law deems these Cookies to be “strictly necessary”. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser’s settings as detailed below, but please be aware that Our Site may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
Our website may use analytics services from time to time. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our website is used. This, in turn, enables us to improve our website and the products and services offered through it.
The analytics service(s) used by Our Site use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of OurSite, it does enable us to continually improve our website making it a better and more useful experience for you.
You may contact us for more details on strictly necessary and third party Cookies we use.
In addition to the controls that we provide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
- How Do I Contact You?
To contact usabout anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Rob Morton):
Email address: email@example.com
Telephone number: 01692 538067
Postal Address: Morton’s Traditional Taste Ltd, Hall Farm, Black Horse Road, Skeyton, Norwich, Norfolk, NR10 5DJ
We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.